Our Renewed Commitment to Health and Safety
We would like to assure you that in these times of insecurity surrounding travel, your safety and wellbeing remain our highest priority. While the situation around COVID-19 remains uncertain, we would like to highlight the steps we have taken for your safety and to provide maximum flexibility for your travels.
Greater Flexibility for New and Existing Bookings
We would like to help you plan and book your next stay with confidence and we have several ways to support you by offering you more flexibility to amend or postpone your booking.
The Clean Guarantee
Our associates and teams are up to date on all safety protocols and have been briefed on how best to handle the situation on ground with outmost efficiency under the guidance of the government health authorities and the World Health Organization.
Deep cleaning and sanitization practices have been increased and is carried out continuously at the hotels and offices throughout the day especially in common areas with the use of hospital-grade disinfectant. Below is an outline of the steps we have taken to ensure your peace of mind.
Revised opening dates
As we adapt and adjust our daily practices to handle the challenges that the Covid – 19 pandemic has set for us, our goal is to ensure the safety of our guests and associates for when we are able to welcome you back when we open our doors again as follows;
Our reservation teams are on hand to help you navigate through any cancellations, or readjustment of bookings as well as to answer any questions you may have. As we step in to a new era of travel, much may feel different. But what remains unchanged is our dedication to the wellbeing of every guest that have the pleasure to serve and our signature Uga service and hospitality.